Uncompromised Quality since 1972
National Contact Number: 0860 278 2638
Uncompromised Quality since 1972
National Contact Number: 0860 278 2638

Aqua-Net FAQ's

Common FAQ's

Who is Aqua-Net?

Established in 1972, Aqua-Net (The Pool Safety Specialists) have become a trusted name by concerned parents and pool owners alike. Offering a range of swimming pool safety nets and covers, there is always an option that will suit your needs and your pocket.

How do I contact you?

We have Branches all over South Africa and even Dubai - Click here for more info here.

Can I order online?

Not at this stage as we need to confirm your measurements and do a site inspection. If you would like to have a site inspection please click here Or start a live chat during office hours.

Can you deliver?

Yes we deliver and install. If you would like to have a site inspection please click here Or start a live chat during office hours.

How do I choose a pool cover or net for my pool?

We have a range of safety nets and pool covers and fencing. You need to decide if you need it for child safety, pet safety, to prevent leaves falling into your pool, prevent water evaporation or to keep your pool warmer for swimming. Take a look at all our pool cover options in the products sections or send us an enquiry. If you are online during office hours, please start a chat with our live chat agent.

What weight can a net take?

Our nets are Manufactured from UV treated polyethylene braid, the Aqua-Net has a breaking strain in excess of 150 kg. However, for safety reasons we don't recommend you put anything on it.

What weight can the Solid Safety Cover take?

The Solid Safety Cover can bear the weight of two adults and a child. However, for safety reasons we don't recommend you put anything on it.

Will my baby/child get stuck on the net?

A crawling baby falling onto the Aqua-Net will be supported off the water. Arms and legs will go through the net, preventing further movement away from the edge of the pool. It will be an unpleasant experience, which will result in the child crying thus alerting parents or a carer to the situation. We also offer the wireless, vibration sensitive Aqua-Net Alarm that has been specifically designed for use with the Aqua-Net - see here.

What is the plastic thing in the middle of the net/the float?

The float keeps the net at a constant height above the water, even if the water level rises. The float also supports the net toward the centre of the pool.

What is the size of the blocks/square holes in the safety net?

The size is as follows - 8x8cm - 80mm mesh - 3.5mm braid.

Will the net fit on my pool?

Absolutely yes the net is custom fitted to any shape or size pool, pond or spa. To get a cost estimate send us the length and width measurements of your pool.

How do I measure my pool?

Place your pool in an imaginary box or rectangle. Then take the inside measurements of the maximum width and length of the pool.

Can I use the Solar Blanket/Bubble blanket for safety?

Unfortunately you can't use the Solar Blanket/Bubble blanket for safety. This is not a safety product. It warms the water by as much as 5-8 degrees. It stops evaporation. To get a cost estimate send us the length and width measurements of your pool.

Can the Leaf-Catcha be used as a safety product?

It has a 60kg breaking strain so will support a small child or small pet at the edge of the pool. If they move into the middle, they may be in a pool of water. To get a cost estimate send us the length and width measurements of your pool.

I need a cover for winter, which one would you recommend?

The Aqua-Guard is a solid PVC cover designed to close the swimming pool for an extended period of time, reduce filter time & chlorine requirements. To get a cost estimate send us the length and width measurements of your pool.

What is the weight of the Aqua-Guard cover?

The Aqua -Guard cover is 600gram per square meter PVC material is durable and not prone to scuffing. To get a cost estimate send us the length and width measurements of your pool.

Why can't the Aqua-Guard be used as a safety product?

It is not recommended for safety as the cover is not under tension. Therefore it is possible for a child to crawl under the cover. It also collects rain water, forming a pool of water which can pose a potential drowning hazard. To get a cost estimate send us the length and width measurements of your pool.

Can the fencing be installed into grass?

Unfortunately Aqua-fence must be installed into paving and does not work in grass and wooden decks. To get a cost estimate send us the length and width measurements of your pool.

Do you do net repairs?

Yes we do net repairs please click on the link and select your area which you are in for a consultant to come over and see what option will be best for the repair. Please note that there is a call out fee for the repairs, this will be discussed with the consultant. Click here toEnquire.

Product FAQ's

I would like more information about the safety net you offer.

For more information about the safety net, have a look at here.

I would like more information about the pool fence you offer.

For more information about the pool fence click here.

I would like more information about the solid safety cover you offer.

For more information about the solid safety cover click here.

I need something to help with maintenance of my pool, what would you recommend?

I would recommend you use either the Aqua Guard - for more information about the Aqua Guard click here.

You could also use the Leaf-Catcha - for more information about the Leaf-Catcha click here.

Another option you could look at is the Solar Blanket - for more information about the Solar Blanket click here.

Quote FAQ's

Can you give me a quote for a safety net?

Yes we can give you a quote please click on the link, complete the form for a consultant to send you a quote here.

Can you give me a quote for a solid safety cover?

Yes we can give you a quote please click on the link, complete the form for a consultant to send you a quote here.

Can you give me a quote for a pool fence?

Yes we can give you a quote please click on the link, complete the form for a consultant to send you a quote here.

Can you give me a quote for an Aqua Guard?

Yes we can give you a quote please click on the link, complete the form for a consultant to send you a quote here.

Can you give me a quote for a Leaf-Catcha?

Yes we can give you a quote please click on the link, complete the form for a consultant to send you a quote here.

Can you give me a quote for a Solar Blanket?

Yes we can give you a quote please click on the link, complete the form for a consultant to send you a quote here. Please provide me with your contact details such as your name, telephone number or email and also the area you in so the closet consultant to you can give you a confirmed quote.

Technical FAQ's

What is the technical information about the pool safety net? (includes guarantees)

Used specifically to prevent drowning and acts as a physical barrier over the water surface.

  • Acts as a physical barrier over the pool as opposed to around the pool.
  • The 80mm mesh construction of the net makes it difficult for a child to move forward into the centre of the pool. A child's arms and legs will become stuck in the netting causing the child to start crying, alerting an adult.
  • A small crawling baby will be supported off the water. As a child grows and becomes heavier the child may come into contact with the water, but is capable of lifting / turning away from the water.
  • The net is designed to prevent a child from sinking under the water surface.
  • Manufactured from high density polyethylene the netting is flammable and should be kept away from any sources of heat/flame. Exposure to the sun and extreme temperature (such as a hot paving surround) while off the pool may result in shrinkage of the netting. Always store away from direct sunlight, animals and heat. Expected lifespan of 6- 8 years.
  • Animals may chew the net to drink or access the water. A safety net is not suitable for animal safety due to possible entanglement.
  • The Aqua-Net has a central float, which supports the centre of the net and keeps the net at a constant height above the water The swimming pool water should always be maintained at a distance below the net of 10cm - 15cm.
  • The central tension system allows for easy adult removal and replacement. 3-5 minutes off, 5- 8 minutes on. (Weighs only 5-7 kg's).
  • A pool safety net should always be completely removed and safely stored before accessing the pool, to prevent the risk of entanglement. The pool safety net should always be replaced completely upon exiting the pool.
  • Aesthetically pleasing - does not cover or distract from the beauty of a sparkling clean pool.
  • Does not help to heat the pool or keep it clean or save on operational costs.
  • 3 Year guarantee.
  • AQUA-NET PREVENTS DROWNING - PROVIDED IT IS PROPERLY FITTED, MAINTAINED AND REPLACED AFTER POOL USE - SAVES LIVES NOT MONEY.

What is the technical information about the solid safety cover? (includes guarantees)

  • Used specifically to prevent drowning and acts as a physical barrier over the water surface reducing maintenance costs, evaporation and chemical usage.
  • Manufactured from 500gsm PVC supported by aluminium batons across the pool. Will support a child or adults weight. The Solid Safety Cover is tensioned using a system of stainless steel ratchets on either end of the cover.
  • Can only be fitted to pools with a width no greater than 5,5m. The cover is heavy (average pool cover 8mx5m weighs 72kg) and two persons are required to fit and remove the cover at all times. Fitting and removal involves "fan folding" the cover on and off the pool.
  • The material is flammable and should be kept away from any sources of heat / flame.
  • Expected lifespan of 4 to 5 years.
  • Fitted with drainage holes to prevent the accumulation of water. Dust and debris that accumulates on the cover may infiltrate the pool through these holes.
  • Should the drainage holes become blocked allowing for water to accumulate, this water MUST be removed. Failure to do so may result in damage to the cover and a may also pose a potential drowning hazard.
  • Allows for the prevention of evaporation and significant reduction in chemical requirements. Filtration time can be reduced to a minimum resulting in electricity savings.
  • 1 Year guarantee.
  • THE SOLID SAFETY COVER PREVENTS DROWNING PROVIDED IT IS PROPERLY FITTED, MAINTAINED AND REPLACED AFTER POOL USE - SAVES LIVES AND MONEY.

What is the technical information about the pool fence? (includes guarantees)

Used to restrict unauthorised access to the swimming pool area.

  • Manufactured from a fibreglass / polyester mesh coated in PVC. The Aqua-Fence is fitted in panels/sections using powder coated, reinforced aluminium poles.
  • The Aqua-Fence can be removed and stored away as required.
  • A self-closing lockable gate is an optional extra. If this option is not chosen, one of the panels of the fence will be designated for use as a gate for entrance and exit to the pool area.
  • It is possible to only remove certain panels /sections, while the remainder of the fence is left in place. Fence pole holes should be kept clean and free of dirt and debris. Regular lubrication with all-purpose grease is recommended.
  • The Aqua-Fence is not recommended in areas that are prone to high winds.
  • Aqua-Fence is not advisable where animals are present that may jump up against the fence. Fencing material can be cut, chewed or burnt.
  • The Aqua-Fence should always be correctly fitted, with tension points engaged and the gate kept locked. Ensure that no objects are close at hand that may allow a child to climb over or under the fence, cut the material or open the gate.
  • 3 Year guarantee.
  • THE AQUA-FENCE RESTRICTS ACCESS TO THE SWIMMING POOL - SAVES LIVES, DOES NOT SAVE ON MAINTENANCE, TIME OR MONEY.

What is the technical information about the Aqua Guard? (includes guarantees)

Used specifically to close up the pool for extended periods when the pool is not in use.

  • Manufactured from 600gsm PVC the material is flammable and should be kept away from any sources of heat / flame.
  • Easily supports the weight of a child or adult, BUT accumulates water and as a result a child may still drown in such accumulated water. Rainwater should be removed by draining the cover using the pool cleaning equipment and filtration system.
  • Covers the pool completely and is designed to collect dust, leaves and debris.
  • The cover should always be in contact with the pool water, to prevent damage to the cover and surrounding paving in the event of rainwater accumulating.
  • It does increase the water temperature slightly.
  • It does save chemicals, electricity and water evaporation. The filter can be turned off for extended periods, though it is recommended to rather allow the filter to run for a minimum of 1 hour to circulate the water.
  • It does prevent Algae growth.
  • Very difficult to handle - weighs 40 - 60 kg's.
  • Not fitted under tension so a child may crawl under the cover and access the water.
  • 3 Year guarantee.
  • A SOLID POOL COVER IS USED TO COVER THE POOL WHEN NOT IN USE - SAVES MONEY BUT NOT A SAFETY DEVICE TO PREVENT DROWNING.

What is the technical information about the Leaf-Catcha? (includes guarantees)

  • Designed to prevent leaves and debris from entering the pool and blocking the filtration system.
  • Whilst the cover will support the weight of a child, the cover is easily walked or crawled upon and being porous, will sink below the water level resulting in a pool of water in which a child may drown.
  • Covers the pool completely but still allows rain water and dust through. Reduces evaporation a minimum of 50%.
  • The Leaf Catcha has a +/-60 kg breaking strain so will support a small child or animal. It is not possible for a child to remove the cover without adult assistance.
  • It is the preferred option for animal safety supporting the weight of small animals up to 10 - 15kg.
  • The material is constructed in such a way that should a hole or tear develop, it will not run or deteriorate further.
  • Constant movement on the cover resulting from animals or persons walking on top of the cover may cause the cover to stretch and wear against the paving. Animals and people should NOT be permitted to walk on the cover.
  • Manufactured from high density polyethylene the material is flammable and should be kept away from any sources of heat/flame. Exposure to the sun and extreme temperature (such as a hot paving surround) while off the pool may result in shrinkage of the netting. Always store away from direct sunlight and heat. Expected lifespan of 8 - 10 years.
  • Easy for an adult to fit and remove.
  • Does not help to heat the pool but reduces chemical and water usage. Incorrect chemical levels in the pool water may result in the pool water turning green. This is as a result of insufficient chlorine and is not caused by the Leaf Catcha.
  • 3 Year guarantee.
  • THE LEAF CATCHA KEEPS THE POOL FREE OF LEAVES AND DEBRIS - IT IS NOT A SAFETY DEVICE TO PREVENT DROWNING.

What is the technical information about the Solar Blanket? (includes guarantees)

Free floating bubble plastic designed to insulate the swimming pool, raising water temperature 3-8 degrees celcius. The pool needs sunlight exposure in order for the solar blanket to heat the water through a process of induction.

  • Cut to the inside shape of the pool a Solar Blanket will prevent 90% evaporation and help stop leaves and debris from entering the pool and allow for reduced filtration /electricity usage.
  • Manufactured in different plastic thicknesses from 400micron to 500micron. Lifespan is determined by the plastic thickness and UV stabilisers present in the material.
  • Manufactured from polyethylene, the cover is susceptible to damage from fire, chemicals, sharp instruments, rough paving surrounds and animals.
  • Always remove the entire cover before entering the pool. Swimming beneath a solar blanket is extremely dangerous.
  • A solar blanket offers no protection against drowning and should not be relied upon as a means to protect a pool.
  • Careful monitoring of chemical levels in the pool water is essential. Ensure that chlorine levels are in a range of 1-3ppm. Ensure that pH levels are stable and neutral. Failure to correctly monitor the chemical levels in the pool can result in premature damage to the cover, bleaching, collapsed bubbles and brittle broken bubbles. Pool water may turn green if incorrect chemicals are present and become unfit for swimming.
  • If a salt water chlorinator is in use it is essential to monitor the chlorine levels weekly and to adjust the chlorinator to achieve optimum functioning that allows for the correct chemical levels in the water.
  • Do not leave the cover lying in the sun off the pool. Always ensure it is covered with a reflector sheet and is stored in a cool place out of direct sunlight.
  • Guarantee is dependent on material used. Ultradome is a 500 micron material carrying a 7 year reducing warranty.
  • Geo Bubble material is available in either a 400micron or 500 micron thickness and carries a 4 year reducing warranty and two year reducing warranty respectively.
  • THE SOLAR BLANKET RAISES WATER TEMPERATURE AND INSULATES A POOL, SAVING ON EVAPORATION, CHEMICALS AND MAINTENANCE - SAVES MONEY NOT LIVES.